Service Dept. - Automotive Hiring & Career Insights

The Hidden Costs of Bad Hires in Your Service Department

Discover the unseen financial impact of bad hires in your service department, including lost productivity, comebacks, and customer defection, plus how to prevent these profit leaks.

For Car Dealers

Ford’s Technician Shortage Is Now a Capacity Crisis – Here’s How Smart Dealers Are Solving It

The technician shortage is now a capacity crisis for Ford dealerships. Explore the data, the root causes, and the dealer-level strategies that reduce open bays, shorten repair backlogs, and improve customer satisfaction.

For Car Dealers

Why Great Technicians Quit and What You Can Do About It

Learn the real reasons top automotive technicians leave and how your dealership or repair shop can stop the turnover before it starts.

For Car Dealers

How Connected Cars Are Changing the Role of the Service Manager

Connected car technology is transforming dealership service departments. Learn how telematics, data analytics, and remote diagnostics are reshaping the modern service manager’s responsibilities and skills.

For Car Dealers

5 KPIs Every Service Manager Should Track (But Most Don’t)

From technician productivity to effective labor rate, these KPIs reveal how well your service department performs, and where to improve.

For Car Dealers

Retention Strategies for Automotive Service Advisors

Discover proven strategies to retain top automotive service advisors. Learn how pay plans, culture, and training improve performance and reduce turnover.

For Car Dealers

Building a Technician Talent Pipeline with CarGuys

Building a technician talent pipeline is essential. Instead of starting from scratch each time you post a job, a pipeline gives you a steady flow of candidates.

For Car Dealers

Why Skilled Technicians Are Worth the Investment

Cars don’t sell themselves without skilled salespeople, and repairs don’t happen without skilled technicians who know how to diagnose, fix, and deliver quality service.